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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry Mays

March 28, 2025

5  out of  5
rating by Larry Mays
"Dan is very congenial, informative and did a great job writing up the insurance policy for our home and autos and toys, plus he saved me nearly $100.00 over my previous policy. Thanks again."
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Suzanne Williams

March 27, 2025

5  out of  5
rating by Suzanne Williams
"Raphael was very knowledgeable and helpful! He made sure I had the proper coverage for not a typical situation. Great agent!"
We responded:
"Wow, what a stellar review, Suzanne! Raphael is thrilled to hear your positive feedback. It's fantastic to know that he was able to work his magic on both your home and auto insurance. We're delighted that Raphael's personable nature made the process smooth sailing for you. Thanks a ton for the shoutout, and remember, we're here to lend a helping hand whenever you need us! - Marcel"
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Toney Dotson

March 27, 2025

5  out of  5
rating by Toney Dotson
"Very Courteous and informative 👌🏽"
We responded:
"Toney, thank you so much for your kind words & support for the team! Grateful we get to serve you for all your insurance and financial needs! Marcel & Team "
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Monica Horn

March 26, 2025

5  out of  5
rating by Monica Horn
"Excellent customer service! Very knowledgeable. 10+. Jared has excellent customer service and very professional."
We responded:
"Thank you so much for your kind words, Monica! We're delighted to hear that you found our team helpful and knowledgeable. Providing excellent service and expertise is always our top priority, and it's fantastic to know that we've met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! -Marcel "
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Hanna LaConte

March 25, 2025

5  out of  5
rating by Hanna LaConte
"Stephen has been so incredibly knowledgeable and helpful while understanding and anticipating my insurance and investment needs. Always offering advice for the best price within my budget. He is very personable and willing to work with me anytime I call for assistance or questions. I’m really thankful I was lucky to find him."
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Theodrist Davis

March 25, 2025

5  out of  5
rating by Theodrist Davis
"Marcel and his team helped me out right away. Jared was quick to explain differences of services in a matter of minutes. Highly recommend this company if you have any interest investing into insurance for your family."
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Gary Thomas

March 22, 2025

5  out of  5
rating by Gary Thomas
"FINALLY A COMPANY THAT ISNT FILLED WITH ROBOTS! Called in on Friday after I got pulled over and talked to a young man named Jared. He got more done in 15 minutes than other insurance agencies get done in a week! He sent me ID cards over email IMMEDIATELY even though he wasn’t “my agent” and gave me more information on some coverage I didn’t even know existed. Highly recommended Marcel and team. Thanks for helping this old guy out of a pickle and thanks for not having robots answer the phone."
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Matthew Solar

March 20, 2025

5  out of  5
rating by Matthew Solar
"For almost 15 years, Marcel and his team have consistently provided excellent service! This time, Jose Mesa Jr. went above and beyond, promptly handling my request to modify my condo policy. He thoroughly reviewed my coverage, adjusted it to better fit my needs, and made the process seamless. Highly recommend!"
We responded:
"Matthew, We are so thankful for the opportunity to serve you! We a grateful that you are a tremendous client of ours & we appreciate you allowing us to provide you with your insurance & financial needs! Glad to hear that Jose was able to meet your standards & provided you with excellent service on your condo Insurance policy! Thank you again for the 5 ⭐️ stars!! Marcel, Jose, & Team "
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Abdull Abdull

March 20, 2025

5  out of  5
rating by Abdull Abdull
"Mr. Raphael Juco had a very pleasant conversation with me, especially considering this was my first experience obtaining auto insurance with State Farm. I look forward to seeing how this policy will benefit me."
We responded:
"Abdull, thank you so much for the opportunity to serve for your auto insurance! We a grateful that Raphael was pleasant & able to help you with your insurance policies! Looking forward to earning your business! Marcel, Raphael, & Team! "
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Liam Sanders

March 19, 2025

5  out of  5
rating by Liam Sanders
"Jared’s response time was super fast - very nice and helpful"
We responded:
"Liam, thank you so much for 5 star ⭐️ about Jared! Grateful he was fast & able to serve you for all your insurance & financial needs! Marcel, Jared, & Team"
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lisa flores

March 19, 2025

5  out of  5
rating by lisa flores
"Jose Mesa helped me navigate all the ups and downs of getting new home and auto insurance. He did a great job and I'm looking forward to working together in the future."
We responded:
"Lisa thank you so much for your 5 Star review about Jose! We are so thankful he was able to help you with your Home & Auto Insurance! We are looking forward to serving you for all your insurance & financial needs! Marcel, Jose & Team!"
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Wendy MacDonald

March 19, 2025

5  out of  5
rating by Wendy MacDonald
"What a great experience easy n helpful Thank you Jose"
We responded:
"Wendy , thank you for your kind words about Jose! We are glad he made the experience easy & he was helpful! Marcel, Jose, & Team"
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Cote Matt

March 18, 2025

1  out of  5
rating by Cote Matt
"This guy irks me big time. Screwed us out of 15,000$ by telling us less than 24 hours before we closed on a house that we need to replace the roof and held our insurance over our head for it. Inspectors have said there is no damage. Even the roofers were hiring because of this guy. Do not get insurance here. Were only keeping this for just long enough for it to not be seen as insurance hopping so we can get coverage elsewhere."
We responded:
"Good afternoon Cote, I am sorry to hear about your experience. Our senior office manager will reach out to you today conduct an insurance & financial review. They will help by giving clear expectations & offering solutions to your concerns. We appreciate your feedback & looking forward to solving this problem. Marcel, Managers & Team"
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Connor Stroup

March 18, 2025

5  out of  5
rating by Connor Stroup
"Jared was super down to earth and extremely helpful. Love the office too."
We responded:
"Connor thank you so much for the 5 star ⭐️ review for Jared! Glad he was down to earth & able to help you with all your insurance & financial needs! Marcel, Jared, & Team!"
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gabryelle nunes

March 18, 2025

5  out of  5
rating by gabryelle nunes
"Jared is extremely trustworthy, knowledgeable and helpful!"
We responded:
"Gabryelle! Thank you so much for the 5 stars ⭐️ about Jared! We are so grateful he was knowledgeable & able to serve you with all your insurance & financial needs! Marcel , Jared, & Team!"
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Anwar Mohammadi

March 17, 2025

5  out of  5
rating by Anwar Mohammadi
"Tim was incredibly helpful with my car insurance questions. He provided clear, detailed information and made the entire process straightforward. Highly recommend his services!"
We responded:
"Anwar, thank you so much for your tremendous review about Tim! We are so grateful he was able to provide detailed information & a straightforward service! We are truly grateful for the opportunity to serve you & your family for all your insurance & financial needs! Marcel, Tim, & Team"
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Treva Swanson

March 15, 2025

5  out of  5
rating by Treva Swanson
"We were in need of a new insurance company and found Dan at the Marcel Dore State Farm Agency in Issaquah and couldn't be happier. Dan was very accommodating and intuitive of what coverage we were looking for. He walked us through each step with explanations of each level of coverage, and recommendations. Thank you Dan for a good experience of an usual tedious task. Treva and Rich Swanson"
We responded:
"Treva & Rich, Thank you so much for you 5 star review about Dan! We are so thankful he was able to provide you with the coverage you were looking for! Looking forward to serving you both for all your insurance & financial needs! Marcel, Dan & team!"
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Tiffanie Matsumoto

March 13, 2025

5  out of  5
rating by Tiffanie Matsumoto
"Jose was great to work with, very responsive, knowledgeable and polite, which is the main reason for me switching insurance providers."
We responded:
"Tiffanie, thank you so much for your fantastic review about Jose! We are so thankful you found him helpful & polite! We are truly grateful for the opportunity to serve you for all your insurance & financial needs! Marcel, Jose, & Team!"
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Marcella Higgelke

March 12, 2025

5  out of  5
rating by Marcella Higgelke
"Jose Mesa Jr. was of great assistance 👍 in helping me with my homeowners insurance. And also a wonderful life insurance plan with it. He was very polite, and personable. I very much injoyed our conversations."
We responded:
"Marcella, thank you so much for this great review about Jose! We are so thankful he was able to provide you with Home & Life Insurance! We are very appreciative for the opportunity serve you! Thank you for being a valued client! Marcel, Jose, & Team"
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Pamela Hovland

March 11, 2025

5  out of  5
rating by Pamela Hovland
"Dan the State Farm Insurance Man has been diligent, caring, extremely helpful, knowledgeable, professional & laughs at my stupid old farts jokes!! He’s effective & efficient & he will be my insurance agent for a long time. We’re talking about auto & pet insurance as well. Dan is totally awesome!! Thank you!!"
We responded:
"Pamela, thank you so much for fantastic review about Dan! We are so thankful he gets to work with fun clients just like you! We are looking forward to serving you for all your insurance and financial needs! Marcel, Dan, & Team!"
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CityHunter

March 11, 2025

5  out of  5
rating by CityHunter
"Great great great guy"
We responded:
"Thank you so much for your 5 star ⭐️ review! We are grateful for the opportunity to serve you! Marcel & Team! "
Profile photo of Mara Whelan

Mara Whelan

March 11, 2025

5  out of  5
rating by Mara Whelan
"NO ROBOT takes your call! Jose made my experience to renew my policy streamlined and it took maybe 3 minutes! Very professorial and if kind. If I need any additional insurance I will be calling him. Great customers service."
We responded:
"Mara, thank you so much for the great review about Jose! We are thankful he was fast & was able to streamline your needs! Thank you for being a tremendous client of ours! Marcel, Jose, & Team! "
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Anton Kremel

March 11, 2025

1  out of  5
rating by Anton Kremel
"I would not recommend this State Farm office to anyone, especially if this would be your first experience with the company. The service I received was so poor that I couldn’t justify continuing to pay them to cover my home and vehicles. Despite giving them multiple chances to retain my business, repeated missteps forced me to switch agents. Even now, nearly two months after leaving, I’m still dealing with the consequences of their mismanagement. While I don’t believe State Farm as a whole is the problem, this particular office and its representatives fall far short of the professionalism and service many other agents provide. If you enjoy being upsold on unnecessary coverage, talked down to in a condescending manner, and subjected to an overall dismissive, “bro culture” attitude, then this office might be for you. Additionally, they disregarded State Farm’s policy of requiring only one month’s advance payment for new premiums when adding a vehicle and instead forced me to pay for two months upfront. Now, I’ve received a bill for the full monthly amount in what should have been the second month of that advance. Where’s the money, Marcel? You’re the only one who can account for it, yet now that I’m no longer a customer, you claim you can’t help me. Unfortunately, my new agent and corporate haven’t been able to fully sort out what happened—something your office should have handled properly from the start."
We responded:
"Good evening Anton. I am sorry to hear about your experience. I will have my senior office manager reach out to you to have an insurance & financial review with you. I understand your frustration & look forward to resolving your concerns. Marcel & Team. "
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David Cherrick

March 10, 2025

5  out of  5
rating by David Cherrick
"Marcel was a pleasure to deal with, had all the answers I needed and came through with a very reasonable price. I would recommend him to anyone looking to shop home and auto insurance."
We responded:
"David, thank you so much for you 5 star ⭐️ review! We are so grateful for the opportunity to serve you for auto insurance! Looking forward to serving you with all your insurance & financial needs! Marcel & Team! ⭐️"
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Rosanna Mirazo

March 6, 2025

5  out of  5
rating by Rosanna Mirazo
"Jose Mesa Jr was super helpful and knowledgeable with the process of setting me up with a new policy. He's very professional and genuine, I recommend Jose to anyone looking for a new insurance agent. Thank you Jose!"
We responded:
"Rosanna! Thank you so much for your fantastic review about Jose! We are so grateful you found him helpful in finding your new insurance policies! We are looking forward to serving you for all your insurance & financial needs. Marcel, Jose, & Team"