Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffanie Matsumoto

Tiffanie Matsumoto

March 13, 2025

5  out of  5
rating by Tiffanie Matsumoto
"Jose was great to work with, very responsive, knowledgeable and polite, which is the main reason for me switching insurance providers."
We responded:
"Tiffanie, thank you so much for your fantastic review about Jose! We are so thankful you found him helpful & polite! We are truly grateful for the opportunity to serve you for all your insurance & financial needs! Marcel, Jose, & Team!"
Profile photo of Marcella Higgelke

Marcella Higgelke

March 12, 2025

5  out of  5
rating by Marcella Higgelke
"Jose Mesa Jr. was of great assistance 👍 in helping me with my homeowners insurance. And also a wonderful life insurance plan with it. He was very polite, and personable. I very much injoyed our conversations."
We responded:
"Marcella, thank you so much for this great review about Jose! We are so thankful he was able to provide you with Home & Life Insurance! We are very appreciative for the opportunity serve you! Thank you for being a valued client! Marcel, Jose, & Team"
Profile photo of Pamela Hovland

Pamela Hovland

March 11, 2025

5  out of  5
rating by Pamela Hovland
"Dan the State Farm Insurance Man has been diligent, caring, extremely helpful, knowledgeable, professional & laughs at my stupid old farts jokes!! He’s effective & efficient & he will be my insurance agent for a long time. We’re talking about auto & pet insurance as well. Dan is totally awesome!! Thank you!!"
We responded:
"Pamela, thank you so much for fantastic review about Dan! We are so thankful he gets to work with fun clients just like you! We are looking forward to serving you for all your insurance and financial needs! Marcel, Dan, & Team!"
Profile photo of CityHunter

CityHunter

March 11, 2025

5  out of  5
rating by CityHunter
"Great great great guy"
We responded:
"Thank you so much for your 5 star ⭐️ review! We are grateful for the opportunity to serve you! Marcel & Team! "
Profile photo of Mara Whelan

Mara Whelan

March 11, 2025

5  out of  5
rating by Mara Whelan
"NO ROBOT takes your call! Jose made my experience to renew my policy streamlined and it took maybe 3 minutes! Very professorial and if kind. If I need any additional insurance I will be calling him. Great customers service."
We responded:
"Mara, thank you so much for the great review about Jose! We are thankful he was fast & was able to streamline your needs! Thank you for being a tremendous client of ours! Marcel, Jose, & Team! "
Profile photo of Anton Kremel

Anton Kremel

March 11, 2025

1  out of  5
rating by Anton Kremel
"I would not recommend this State Farm office to anyone, especially if this would be your first experience with the company. The service I received was so poor that I couldn’t justify continuing to pay them to cover my home and vehicles. Despite giving them multiple chances to retain my business, repeated missteps forced me to switch agents. Even now, nearly two months after leaving, I’m still dealing with the consequences of their mismanagement. While I don’t believe State Farm as a whole is the problem, this particular office and its representatives fall far short of the professionalism and service many other agents provide. If you enjoy being upsold on unnecessary coverage, talked down to in a condescending manner, and subjected to an overall dismissive, “bro culture” attitude, then this office might be for you. Additionally, they disregarded State Farm’s policy of requiring only one month’s advance payment for new premiums when adding a vehicle and instead forced me to pay for two months upfront. Now, I’ve received a bill for the full monthly amount in what should have been the second month of that advance. Where’s the money, Marcel? You’re the only one who can account for it, yet now that I’m no longer a customer, you claim you can’t help me. Unfortunately, my new agent and corporate haven’t been able to fully sort out what happened—something your office should have handled properly from the start."
Profile photo of David Cherrick

David Cherrick

March 10, 2025

5  out of  5
rating by David Cherrick
"Marcel was a pleasure to deal with, had all the answers I needed and came through with a very reasonable price. I would recommend him to anyone looking to shop home and auto insurance."
We responded:
"David, thank you so much for you 5 star ⭐️ review! We are so grateful for the opportunity to serve you for auto insurance! Looking forward to serving you with all your insurance & financial needs! Marcel & Team! ⭐️"
Profile photo of Rosanna Mirazo

Rosanna Mirazo

March 6, 2025

5  out of  5
rating by Rosanna Mirazo
"Jose Mesa Jr was super helpful and knowledgeable with the process of setting me up with a new policy. He's very professional and genuine, I recommend Jose to anyone looking for a new insurance agent. Thank you Jose!"
We responded:
"Rosanna! Thank you so much for your fantastic review about Jose! We are so grateful you found him helpful in finding your new insurance policies! We are looking forward to serving you for all your insurance & financial needs. Marcel, Jose, & Team"
Profile photo of Heidi Hansen

Heidi Hansen

March 5, 2025

5  out of  5
rating by Heidi Hansen
"Quick and easy customer support. Both Evan and Tim did a great job. Thanks"
We responded:
"Heidi! Thank you so much for the fantastic review about Evan & Tim!! We are so thankful they were able to serve you for all your insurance & financial needs! Marcel, Evan, Tim, & Team!"
Profile photo of Taylor Blair

Taylor Blair

March 4, 2025

5  out of  5
rating by Taylor Blair
"Dan has been great to work with over the last couple years. He is very friendly and always quick to respond when I reach out for assistance."
We responded:
"Taylor! Thank you so much for the fantastic review about Dan!! We are so thankful he was able serve you for all your insurance & financial needs! Marcel, Dan, & Team ⭐️"
Profile photo of Pingjun Hu

Pingjun Hu

March 1, 2025

5  out of  5
rating by Pingjun Hu
"Raphael communicated effectively and provided the information and documents we needed for home insurance. He also offered life insurance options. Overall, we had a great experience working with him."
We responded:
"Pingjun, Thank you so much for your fantastic review about Raphael! We are so thankful he was able to help with your Home Insurance & Life Insurance! We grateful for the opportunity to serve you for all your insurance & financial needs. Marcel, Raphael, & Team"
Profile photo of Tina Whisman

Tina Whisman

February 27, 2025

5  out of  5
rating by Tina Whisman
"Tim was very helpful today in helping me solve my issue. Very polite and friendly."
We responded:
"Tina, thank you so much for your kind words about Tim! We are so grateful he was able to solve your issue! Thank you for allowing us to serve you for all your insurance & financial needs! Marcel, Tim, & Team!"
Profile photo of RJ

RJ

February 27, 2025

5  out of  5
rating by RJ
"I had an excellent experience with Raphael and his manager, Marcel, while handling my insurance plan. Raphael was incredibly knowledgeable, patient, and took the time to explain all my options in detail. He made the process seamless and stress-free. Marcel provided additional support, ensuring that everything was handled efficiently and to my satisfaction. Their professionalism and dedication to customer service truly stood out. I highly recommend their assistance to anyone looking for a smooth and hassle-free insurance experience!"
We responded:
"RJ, thank you so much for the great review about Raphael! We are grateful for the opportunity to serve you for all your insurance & financial needs! Call anytime 425 391 0200! Marcel, Raphael, & Team!"
Profile photo of Dan Delepine

Dan Delepine

February 26, 2025

5  out of  5
rating by Dan Delepine
"Dan is incredible. He took the time to keep me informed and he also is kind friendly and very respectful to this 78yo disabled Vietnam vet. God bless you Dan."
We responded:
"Dan, thank you so much for taking the time to leave our Dan Peterson a 5 Star ⭐️ review! We are so grateful for the opportunity to serve you for all your insurance & financial needs! Marcel, Dan, & Team!"
Profile photo of Tania Dust

Tania Dust

February 22, 2025

5  out of  5
rating by Tania Dust
"Brandon was very helpful with setting up my renters insurance and other services!"
We responded:
"Tania, Thank you so much for 5 Stars ⭐️ Review for Brandon! Grateful he was able to serve you for your renters policy! Marcel, Brandon, & Team. "
Profile photo of Kevin Phan

Kevin Phan

February 22, 2025

5  out of  5
rating by Kevin Phan
"Excellent! I made a quick claim online. TIM calls to make sure I'm taking care of. The experience is great!"
We responded:
"Kevin! Thank you so much for your 5 ⭐️ Review about Tim! Glad he was able to assist you with your insurance claim! Marcel, Tim, & Team!"
Profile photo of Wonhee Park

Wonhee Park

February 21, 2025

5  out of  5
rating by Wonhee Park
"Jose and Dan were great in helping me get set up with my auto insurance policy. They walked me through all the specifics and I trusted their guidance in the process!"
We responded:
"Wonhee, Thank you for the 5 Star ⭐️ Review for Jose & Dan! So thankful we were able to serve you for your auto insurance policy needs! Looking forward to serving you! Marcel, Jose, Dan, & Team!"
Profile photo of Kevin Miller

Kevin Miller

February 21, 2025

5  out of  5
rating by Kevin Miller
"Today I spoke with Jose Mesa Jr and he was the most helpful insurance agent I have ever encountered. He did not hold back on any questions I had and was more than willing to tell me every possible option and breakdown for all 3 Auto, Renters, and Life insurance. Typically I would do this type of thing online but I’m glad I didn’t, it felt refreshing to get honest answers and suggestions about selection and not have doubts about having enough coverage. Jose was able to get me everything I needed at a price I can afford along with possible paths in the future to save and expand my coverage. If you (like I did) believe that insurance shopping is a dry and tedious task, please talk to the folks here. It certainly changed my mind. The hundreds of other 5 star reviews are well earned. Truly incredible. Thanks Jose."
We responded:
"Kevin, thank you so much for this tremendous review about Jose! We are truly thrilled with opportunity to serve you for-all your insurance & financials! Thank you again for the 5 ⭐️ Stars for Jose! Marcel, Jose, & Team"
Profile photo of Gary Bottoms

Gary Bottoms

February 20, 2025

5  out of  5
rating by Gary Bottoms
"I wish to express my great pleasure in working with Evan Kolius on my home and auto insurance needs. I found him to be friendly, competent and responsive in my search for insurance. I recommend him highly and State Farm Insurance."
We responded:
"Gary, Thank you so much for the 5 Star ⭐️Review about Evan! We are so grateful he was able to help you with Auto & Home Insurance! Looking forward to serving you for all your insurance & financial needs! Marcel, Evan, & Team!"
Profile photo of Margaret Norman

Margaret Norman

February 19, 2025

5  out of  5
rating by Margaret Norman
"Dan was very helpful. Took care of all my ins problems."
We responded:
"Margaret, Thank you so much for the fantastic review about Dan! We are grateful he was able to help you with all your insurance & financial needs! Marcel & Dan & Team!"
Profile photo of Miguel Exposito

Miguel Exposito

February 19, 2025

5  out of  5
rating by Miguel Exposito
"Kudos to Matthew for being so amazing and helpful. We have been working with him and the rest of the team for the last 5 years and they are always super responsive."
We responded:
"Miguel Thank you so much for your great review about Matthew! We are so thankful he has been able to serve you with all your insurance & financial needs over the past 5 years! We are grateful for your business & look forward to continuing to serve you! Marcel, Matthew, & Team!"
Profile photo of Jeff Teal

Jeff Teal

February 16, 2025

5  out of  5
rating by Jeff Teal
"Evan communicated well and was able to get us the coverage we needed for home and auto. I am pleased that we were able to get more coverage at a lower cost. Evan made the whole process seem simple while thoroughly explaining options."
We responded:
"Jeff, thank you so much for your fantastic review about Evan! We are so grateful he was able to serve you for all your insurance & financial needs! Glad he was able to get you more coverage at a lower price. Thank you again! Marcel, Evan, & Team!"
Profile photo of Tumun

Tumun

February 12, 2025

5  out of  5
rating by Tumun
"Tim is an excellent service employee. Did a great job with our payments!"
We responded:
"Tumun! Thank you for the fantastic review about Tim! So thankful he was able to help you with your insurance payments! Marcel, Tim, & Team!"
Profile photo of Alaska CG

Alaska CG

February 12, 2025

5  out of  5
rating by Alaska CG
"It was very great experience to talk to Mr. Evan at State Farm Insurance, he was very professional and helpful, the associate set time to take care of his customer. very much appreciated. There are no 10 stars, or I would give him a 10 star review. Thank you very much. Carlos G."
We responded:
"Thank you so much for your great review about Evan! Carlos we thankful you gave him a 10 Star ⭐️ Review! Looking forward to serving you for all your insurance & financial needs! Marcel, Evan, & Team!"
Profile photo of Marcy R

Marcy R

February 11, 2025

5  out of  5
rating by Marcy R
"Jose Mesa was absolutely AMAZING!!! He took the time to explain the different coverages and what would keep me most protected. He also helped me sign up for life insurance. All while saving me so much money from my previous insurance company. He literally helped me double my coverage, Add life insurance which I did not have before, And saved me almost half of what I was paying previously. I appreciate all of this help. I highly recommend contacting him."
We responded:
"Marcy, Thank you so much for your fantastic review about Jose! We are so grateful he was able to help you protect your family with life insurance! Looking forward to serving you for all your insurance & financial needs! Marcel, Jose, & Team! "