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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Bacus

July 10, 2025

5  out of  5
rating by Julie Bacus
"Steve was great,a very positive experience"
We responded:
"Julie, thank you so much for your 5 stars ⭐️ about Steve! We are so grateful he was able to serve you! Marcel, Steve, & Tim"
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Joel Robison

July 10, 2025

1  out of  5
rating by Joel Robison
"PSA: Avoid any insurance agents who are unhelpful, terse, condescending, and refuse to pay out or assist in filing claims like the one I had the opportunity to work with here. Take your money elsewhere if you have any chance. Someone there may help you out if you ask around, but not likely. An agent there asked not to be recorded, to which I told him it is just because I am not the only person who has the power to make informed deductions in our home and it should be between my partner and I to discuss, but that they weren’t available and I knew some details would be lost to memory. He then attempted to convince me that it was illegal even after trying to explain informed consent and that there was a notification made to him at the beginning of the recording. Regardless I stopped recording and let him know that if he wouldn’t be willing to consent moving forward we would finish out our current policy but shop with other agents and providers going forward. Just a fair warning to anyone else who may think that is a little shady! Tim, the reception specialist provided me wonderful service today, was incredibly knowledgeable, friendly, and accommodating when it came to my preferences. He has single-handedly kept my policy with both State Farm and their office. (Tim is the best and deserves his own google page for the five star review I promised before his colleague called, that’s all). Leave a negative review and they will swiftly remind you that they have the ability to dox you in a public forum, but of course with some plausible deniability and a sardonic smile on the side! Take a look for yourself. -A real Marcel Dore Customer with first hand experience"
We responded:
"Good evening Joel, Thank you for your feedback about Tim. He is a service representative in our agency at our local office here In Issaquah. We are thankful he met your standards. As for the first part of your review I am sorry to hear about your experience. I will have our senior office manager reach out to you tomorrow to conduct an insurance & financial review. Marcel, Tim, & Team "
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Brianne McVicker

July 9, 2025

5  out of  5
rating by Brianne McVicker
"We are relocating and transferring to Marcel as our agent has been seamless!"
We responded:
"Brianne, Thank you so much for your kind words! We are so grateful to serve you. Thank you for being a loyal State Farm customer! Marcel, Raphael, & Team "
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D

July 8, 2025

5  out of  5
rating by D
"Great group at state farm. Steve, is always on the ball. Tim was awesome with updating me today for upcoming renewal of my insurance. Whole group is attentive to my needs."
We responded:
"Thank you so much for your great review about Tim & Steve! Grateful we get the opportunity to serve you for all your insurance & financial needs. Marcel, Steve, Tim, & Team!"
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Deb Liske

July 8, 2025

5  out of  5
rating by Deb Liske
"Jose Mesa remembered to contact me at just the right time from our conversation one year ago. He was able to get more coverage at a reduced rate and is very familiar with the area I live in. He was very efficient in getting me set up and made the whole experience easy and reassuring, with a significant savings. Thank you!"
We responded:
"Deb, Thank you so much for the fantastic review about Jose Mesa! We are so grateful he was able to serve you for all your insurance & financial needs! So grateful for the ability to earn your business! Marcel, Jose, & Team"
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Beverly

July 8, 2025

5  out of  5
rating by Beverly
"Evan was very professional, polite and easy to work with"
We responded:
"Beverly, thank you so much for the opportunity to serve you with all your insurance & financial needs! We are thankful Evan was polite & professional! Marcel, Evan, & Team"
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Rick

July 8, 2025

5  out of  5
rating by Rick
"Tim is a very good agent very polite"
We responded:
"Rick Thank You So Much For Your 5 Star ⭐️ Review About Tim! Marcel , Tim , & Team"
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Becky Carter

July 7, 2025

5  out of  5
rating by Becky Carter
"Tim was very and resolved problem quickly!"
We responded:
"Becky , thank you so much for the 5 Star ⭐️ review about Tim Grateful he was able to serve you! Marcel, Tim, & Team "
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Paul Wujek

July 7, 2025

5  out of  5
rating by Paul Wujek
"Evan was professional, quick, and courteous during the quoting process(home & auto). Great prices too!"
We responded:
"Paul, thank you so much for your great review about Evan! We are so grateful he was able to serve you for your Auto & Home Insurance! Looking forward to serving you for all your insurance & financial needs! Marcel, Evan, & Team"
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Nels Toftdahl

July 3, 2025

5  out of  5
rating by Nels Toftdahl
"Stephen did a great job helping me get great rates on our auto and home insurance policies"
We responded:
"Nels thank you so much for your fantastic review about Stephen! We are so grateful he was able to help you with your auto & home insurance policies! Looking forward to serving you for all your insurance & financial needs! Marcel, Stephen, & Team!"
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William Darby

July 1, 2025

5  out of  5
rating by William Darby
"Jose Mesa Jr. was very helpful and kind. Saved me a lot of money switching over to State Farm."
We responded:
"William thank you so much for your great review about Jose! We are so grateful he was able to help you with your insurance & financial needs, while saving you money! Greatly appreciate the opportunity to earn your business. Marcel, Jose, & Team"
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Elmar Niewerth

July 1, 2025

5  out of  5
rating by Elmar Niewerth
"Noah was just one of the best insurance call experiences ever. Taking appointment times serious, covering pros and cons, offering “better plans”, but not pushing it and just very responsive to anything. Also: Able to say:”I don’t know, I have to research this”. Under the line: Best service!"
We responded:
"Elmer, Thank you so much for your great review about Noah! We are so grateful he was able to serve you for all your insurance & financial needs! Marcel, Noah, & Team"
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Nguyen Tuan

June 30, 2025

5  out of  5
rating by Nguyen Tuan
"Great people, great service. Raphael is very friendly, supportive and professional."
We responded:
"Tuan, Thank you so much for your 5 🌟 star review about Raphael! We are so grateful he was able to serve you for all your insurance & financial needs. Marcel, Raphael, & Team"
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James Haskins

June 30, 2025

5  out of  5
rating by James Haskins
"We just purchased home and auto insurance with State Farm and Stephen was incredible at his job. He provided us with great rates on both the home and auto and made the whole process simple. Was able to answer any question we had and was complete professional. Thanks Stephen, our lives just got easier!"
We responded:
"James, Thank you so much for your fantastic review about Stephen! We are so grateful he was able to serve you for your home & auto insurance! Looking forward to serving you for all your insurance & financial needs. Marcel, Stephen, & Team"
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Richard Truitt

June 27, 2025

5  out of  5
rating by Richard Truitt
"Jose Mesa was a great pleasure to work with in helping me with insurance. Because of him I have signed with State Farm for my vehicles and home. Quotes were honest and he answered all my questions and concerns. I had been with my other insurance company for over 20 years. Glad I made the switch."
We responded:
"Richard, thank you so much for your 5 star review about Jose! We are truly thrilled about the opportunity to serve you with all your insurance & financial needs! Marcel, Jose, & Team!"
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Tracy Sundberg

June 27, 2025

5  out of  5
rating by Tracy Sundberg
"Evan was a great agent to work with. I really appreciated his help, and his genuineness pushed me over the edge so that I made the decision to switch from Allstate to State Farm."
We responded:
"Tracy! Thank you so much for your great review about Evan! We are so thankful he was able to help you with all your insurance & financial needs! Marcel, Evan, & Team"
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Leanne Holmes

June 27, 2025

1  out of  5
rating by Leanne Holmes
"I am not sure how this agency has 5-Star ratings on so many reviews. That was not my experience. I received a quote for our off-grid cabin/vacation home. I called in to bind the coverage after receiving a quote. The agent took and processed my credit card for the full annual premium then called back and advised that coverage could not be bound as the only heat source was a wood stove (which never changed from prior to receiving the quote, receiving the quote and requesting coverage to be bound). My card was charged and now I have to await a refund check and spend my weekend concerned my brand new vacation home is uninsured."
We responded:
"Hi Leanne. I am so sorry to hear about this. Our senior office manager Matthew will reached out to now to conduct an insurance and financial review. He will ensure he can meet your needs. Marcel & Team. "
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K Gerlach

June 27, 2025

5  out of  5
rating by K Gerlach
"Great response. Time taken to hear about all I needed. Pricing and customer service was excellent!!"
We responded:
"Thank you so much for your 5 star ⭐️ review! We are truly grateful for the opportunity to serve you for all your insurance & financial needs!! Marcel & Team "
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Warren Austin

June 26, 2025

5  out of  5
rating by Warren Austin
"I called and made some changes to my insurance account. Tim was very helpful and took care of things right away."
We responded:
"Warren, thank you so much for your great review about Tim, we are so thankful he was able to serve you! Marcel, Tim, & Team!"
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JEA YO SHIN

June 26, 2025

5  out of  5
rating by JEA YO SHIN
"The service was fast and efficient, especially Jose Mesa. He was incredibly friendly and helpful."
We responded:
"Jea, thank you so much for your great review about Jose! We are so grateful that he served you with all you insurance & financial needs! Marcel, Jose, & Team"
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Justin Ke

June 25, 2025

5  out of  5
rating by Justin Ke
"Raphael was super helpful in putting a home + auto insurance for me. Would definitely recommend him to my friends"
We responded:
"Justin, thank you so much for your 5 🌟star review about Raphael! We are so thankful he was able to help you with your Home & Auto Insurance! Looking forward to serving you with all your insurance and financial needs! Marcel, Raphael, & Team"
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Dustin Hamilton

June 21, 2025

5  out of  5
rating by Dustin Hamilton
"I shopped around at all the insurance companies and Raphael came in clutch with the quote price. Great customer service, great experience, highly recommend."
We responded:
"Dustin, thank you so much for your great review about Raphael! We are so thankful he was able to help you with all your insurance & financial needs! Marcel, Raphael, & Team!"
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Joanne Burback

June 19, 2025

5  out of  5
rating by Joanne Burback
"It was great working with Evan. Very knowledgeable and efficient. Thanks for the help. Gary and Joanne"
We responded:
"Joanne, thank you so much for your kind words about Evan! So grateful he was able to help you with all your insurance and financial needs! Marcel, Evan, & Team"
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Cyndi Ackerson

June 19, 2025

5  out of  5
rating by Cyndi Ackerson
"Raphael was the most informative agent with total knowledge and best deals. I would suggest anyone to call them at State Farm for the best quotes."
We responded:
"Cyndi, thank you so much for your fantastic review about Raphael! We are so grateful he was able to serve you for all your insurance & financial needs! Marcel, Raphael, & Team"
Profile photo of Jay Singh

Jay Singh

June 16, 2025

5  out of  5
rating by Jay Singh
"Jose Mesa Jr. is an incredible agent - detailed and patient and showed me ways to save on both home and auto insurance. Thanks! Jay"
We responded:
"Jay, thank so much for your fantastic review about Jose! We are so grateful that he was able to serve you for all you insurance and financial needs, especially Auto & Home Insurance! Looking forward to earning your business. Marcel, Jose, & Team "