State Farm® Insurance Agent Marcel Dore

"Amazing service and very helpful representatives. I was in a tough spot finding affordable homeowners insurance, and they were able to offer me an great quote that not only provided ample coverage, but saved me hundreds of dollars a month. I would recommend them to anyone!"

"Raphael was quick and effective - I was picking up my new car in a couple hours and in a crunch to find a low monthly payment with good coverage - I probably got quotes from 7 companies and he gave me the lowest quote and even lowered my homeowners insurance by $800 a year!"

"Raphael - was extremely helpful in recommending me the options for my property and auto insurance. Raphael called me a few years ago with insurance quotes. However, I was not looking at the time. He kept following up yearly to send me a quote. As a result I got a really great price for my bundle. Brayden - Was very helpful in fixing my auto payment issue that I had switching over. He made sure that all the issues were resolved."

"I am very pleased with choosing State Farm, and with Raphael's excellent service. 😊 thank you!"

"Noah was very polite and did an awesome job getting my home insured. Thank you"

"Brayden Meyers, Thanks you for the fast help and response and also for not putting me on hold. I appreciate your help and understanding. State Farm"

"You can tell everyone in this office takes pride in what they do, they genuinely care for their customers, and are always willing to help."

"They were very helpful and fast"

"Pleasure to work with Evan, thanks for bringing clarity to a confusing space and ensuring we are covered for any issues with our house and autos."

"Noah was a huge help getting us the best rate possible! He was thorough and patient with our many questions. Highly recommend!"

"Super"

"I am working with Evan. He is very professional and knowledgable. I had great experience working with him on both Auto and Home insurance. He explains the coverage in detail and suggests what to choose for better protection. It was overall a very smooth transition from different agent to Marcel Dore. Highly recommend them."

"Thank you Brayden for helping me today!"

"I am very grateful for your tremendous assistance Brayden"

"Evan was professional and knowledgeable to acknowledge our insurance needs and put together an insurance package for our family."

"Had a great call with Brayden and got everything I needed sorted."

"I would like to thank Evan for helping me with my insurance needs. He is full of information and a pleasure to work with. Thank you Evan."

"Noah was very helpful. When into details how car insurance works answered question straight forward. Great guy 👍"

"I just got off the phone with Noah and I really appreciated his professional and knowledgeable help in getting auto and home insurance. I am looking forward to working with Noah and State Farm."

"Brandon was very helpful with setting up my renters insurance and other services! Edit- I recently moved to a new apartment and was able to get new and better renters insurance thanks to Evan who is extremely knowledgeable and helpful and was able to get it all taken care of in less than an hour!"

"Worked with Evan. He's patient, professional and knowledgable! Enjoyed the process....and grateful for substantial savings with State Farm! Thanks Evan!"

"I had the pleasure of working with Evan recently, and not only is he very personable, but he is also very knowledgeable and helpful. He helped make a change to one of our policies and also offered ways to save money! Honestly, everyone in the office is a pleasure to work with. Highly recommend!"

"When Dan Peterson was there, we were very happy customers and well taken care of. Before he was there, I was very unhappy with my experience and on the verge of leaving when he took over my account. Since he's left, I made the decision to leave the Marcel Dore agency, I am still with State Farm and a happy State Farm customer, I just chose to request to change agents. Here's why: When they want to sell me something, the agency has called me upwards of five times a day. I had the same conversation with the same sales representative within a 30 minute time. And he completely forgot he spoke to me. That is how high volume this agency is. When I had a question regarding my daughter going off to college and any production in coverage or discount that may be available, I left a message for Stephen my new representative twice and never got a returned call after waiting three weeks. It took an angry voicemail for him to finally return my call and send me an email, never acknowledging that he failed to return my prior to messages. When I finally got Stephen on the phone, he proceeded to "educate" me, explaining that I've never met or heard from Marcel because he's so successful. He never has to work anymore and that's why he hires people to do the work for him. He didn't apologize or acknowledge that he never bothered to return my call, but he explained to me that I'm always welcome to log onto the app or call the 800 number. What is the point of having an agent and one who apparently never works if I have to constantly go to an app or call an 800 number and hold when I have a general question about my policy and I thought the purpose of the agency was to be available and have a local connection. Stephen also explained that they have thousands of customers and that they're incredibly busy when explaining why I could never get someone on the phone and would always have to wait between four hours and three weeks for a call back. I've decided to continue my relationship with State Farm and move to an agency that has three agents in it all who answer the phone during business hours. I'm also switching to an agency with women. I find it incredibly weird that in the nine years I was a client of Marcel Dore's agency, there was never a single woman working there that I saw or interacted with. Also weird, after I got married, the sales reps started calling my husband instead of me to sell services. Nothing changed in our interactions, I was still primary and the account was under my name and he always had me handle insurance stuff anyway, but their sales team made that change on their own. Thank you to Stephen for educating me in the ways Marcel Dore's agency feels about their client relationships."

"Evan does a great job to make the introduction of the insurance and explains everything clearly to me. The procedure is also quick and Evan always responds my message/email promptly. The price is also reasonable and saves money for me!"

"I had a smooth experience working with Raphael."